Penkios dukros are controllers of your data. You can find the contact details of the data controller on the Contacts page.
The information we collect automatically includes:
We use this information for conducting analytical and profiling activities, which include improving the efficiency of our internal processes and procedures and overall quality of the products and services that we provide, and creating customer profiles to prepare relevant products and services.
In order to carry out the activities of Penkios dukros and to communicate with our customers, we need to collect certain personal data from our employees and customer representatives.
If you act in the capacity of an employee or a representative of a client (or a potential client) and communicate with us or otherwise have relations with us, we may process your contact and other details such as first name, last name, job title, organization, phone number, email address, payment identifiers, and any other personal information you provide to us in your communication (alone or in combination with other data we source) for various purposes relating to our business activities, such as:
We may collect personal information about you (e.g., your position, specialty and publications) from publicly-available resources and combine it with personal data we have collected about you, to enhance our customer profile of you in support of our sales and marketing activities.
Depending on the specific actions we take during use of your personal data, processing of your personal data is based on one of the following legal bases, i.e.:
When you use our services, the data controller of your personal data is generally your employer or other entity which is using our products and services. In these cases, we generally act as the data processor in accordance with the data processing agreement concluded as part of our agreement with the customer regarding provision of service.
We use your personal data in order to enable you to use our services and functionality of Penkios dukros services. We may also use the personal data to conduct usage analysis, implement improvements, and make business decisions. The personal data may also be used to provide you with service support and ensure stability of our service.
The legal bases we rely on to process data for the above-mentioned purposes are the necessity to perform contract (when we seek to ensure availability and functionality of our services) and our legitimate interests to improve our services (when we conduct usage analysis).
We put our best efforts to keep your data safe and always require the high level of security and confidentiality from our employees, partners and service providers. We will only disclose your personal information to third parties in compliance with the law, including in the following circumstances:
Penkios dukros uses third-party web analytics services on the website, such as Google Analytics. These analytics services may collect information about your activities on our sites to help us analyse how visitors use our website, improve usability and customer experience. Google Analytics may record clicks, mouse movements and scrolling activity, other activities that you voluntarily complete on our Sites. You can learn more about the data collected by Google's tools here. Also, you can opt-out of Google Analytics by installing Google’s browser add-on.
We use LinkedIn and Facebook tags on our websites. These tools allow us to analyse the interaction between our websites and the most popular social networks.
Penkios dukros shares your personal data with other partners when services are provided by partners authorized by Penkios dukros.
Your personal data may also in some cases be shared with various types of professionals providing services to us, such as auditors, lawyers, financial consultants and other service providers.
If we are participating in a corporate transaction such an acquisition or a sale or are otherwise involved in any capacity in any such transaction, your personal data may be shared with entities involved in the transaction, including sellers, buyers, or other investors, as well as consultants related to the relevant transactions.
In response to a legal request, if we have a good-faith belief that the response is required by law, we may share your personal data with public authorities, courts, legal officers, government entities, law enforcement agencies etc.
We retain personal data where we have an ongoing legitimate business or legal need to do so, and our retention periods will vary depending on the type of data involved. The criteria used to determine our retention periods generally include:
Some types of personal data have a set retention period, i.e.:
In some cases, personal data may be stored for a longer period if storage of personal data is required in order to protect our or any third parties’ legitimate interests, e.g., in case of a legal dispute.
As the data subject, you have the right to:
If you have any privacy-related questions, complaints, or issues, please send an email to firstname.lastname@example.org. When submitting a request, please identify yourself and specify your request.
You can also contact us by writing to this address:
„Penkios dukros“, UAB, Vilniškių k. 8A, Vilniškės, LT-15100 Vilniaus r.